1. Sites covered by this Privacy Statement
This Privacy Statement applies to the WinCraft.
Links to non-WinCraft websites
2. Information collection and use
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. WinCraft uses personal information to understand better your needs and interests and to provide you with better service.
On WinCraft websites, you can order products or services, request information, or subscribe to marketing or support materials. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, or contact preferences.
We use and disclose the personal information you provide to us to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize the WinCraft website.
We may also ask you to, at your option, to provide us with information or participate in market research regarding your personal or professional interests, demographics, and experiences with our products or services. This information helps us personalize our websites, services or communications and improve our products and services.
If you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with WinCraft as described in this Privacy Statement. We take seriously the trust you place in us. WinCraft will not sell, rent or lease your personal information to others.
Credit card information you provide to us is used only for payment processing and fraud prevention. Sensitive personal information is collected and disclosed only to facilitate our financial service providers' credit decisions and will be not be kept longer than necessary for providing the requested services.
In order to offer you a more consistent and personalized experience in your interactions with WinCraft, information collected through one WinCraft service may be combined with information obtained through other WinCraft services.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. WinCraft collects and analyzes non-personal information to evaluate how visitors use the WinCraft websites.
Non-personal data is aggregated for reporting about WinCraft website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content
A "cookie" is a small data file transferred by a website to your computer’s hard drive. WinCraft sends cookies when you surf our site, make purchases, request or personalize information. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either "session" cookies or "permanent" cookies.
* "Session" cookies do not stay on your computer after you leave our website or close your browser. The aggregate information collected permits us to analyze traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making our site easier to use.
* "Permanent" cookies are those that remain on your computer. They may be used to facilitate shopping and personalization. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. "Permanent" cookies can be manually removed by the user.
3. Children's privacy
WinCraft is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. WinCraft does not knowingly collect information from children under the age of 13 and WinCraft does not target its websites to children under 13.
4. Who we share your information with
WinCraft will not share your personal information with third parties except in responding to your requests for products or services. By providing your information to us (for example for ordering products or services), you consent to WinCraft sharing your customer information across companies working on our behalf and WinCraft-owned business entities. Such information will be used, as described above in Section 2 of this Privacy Statement.
Except as otherwise described in this Privacy Statement, WinCraft will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of WinCraft or its subsidiaries; or (iv) to protect the personal safety of WinCraft employees and third parties on WinCraft property.
5. Subscription Services
From time to time, WinCraft may offer you a choice to set up a personal profile on our websites to facilitate your use of our websites and/or subscribe to receive a variety of information that complements our products and services including newsletters and WinCraft-wide marketing communications. WinCraft-wide communications may include new product information, special offers, or an invitation to participate in market research. When such offers are available, we will give you a choice regarding delivery of WinCraft-wide communications by postal mail, e-mail and telephone. You will be able to make or change your choices at the data collection point or through WinCraft Passport (WinCraft's proprietary online customer registration tool, available only in the United States). We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.
When subscription services are offered, you will be given an option to opt-out of receiving communications such as e-mail newsletters, software updates, etc. by following instructions under any of the "Opt-out" or "Unsubscribe" links provided on the registration page where you registered your preferences.
You can also "opt out" at any time by writing to us Subscriptions@WinCraft.com - be sure to provide your name, e-mail and postal address, relevant information about your WinCraft subscriptions and registrations and your opt-out preferences.
6. Access to and accuracy of your information
WinCraft strives to keep your personal information accurate. When we offer you an option to create a personal profile on our website, you can go back and update your information to help us keep it accurate. . Certain areas of WinCraft's websites may limit access to specific individuals through the use of passwords and other personal identifiers.
7. Keeping your information secure
WinCraft is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, WinCraft has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used and disclosed only for processing payment and are not used for other purposes. As part of real-time payment processing, WinCraft subscribes to a fraud management service. This service gives you and WinCraft an extra level of security to guard against credit card fraud to protect your financial data.
8. Changes to this Statement
If there are changes or updates to the terms of WinCraft's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.
9. Contacting us
1124 West Fifth St
Winona, MN 55987